Can I book an appointment for more than one person (for example, for a family of four)?
What are the opening hours?
- Monday to Friday: 12:00 till 16:00
- Saturday & Sunday: 10:00 till 13:00
Where is the testing centre?
What tests do I need for my flight?
Which test type do I need?
Who will do my test?
How do I book my test?
Can I book a test for tomorrow?
When should I book my PCR / Back-to-Lab antigen test?
What do I do if I make a booking but need to change the appointment date and time?
What happens if I need to cancel my appointment because my flight has been cancelled?
How do I open my test results?
- Open the email from email@example.com
- You will see a button in the email, please click on the button.
- This will take you to the results portal.
- Confirm your date of birth to open the results.
- You can download your results as a PDF.
- You will receive an email direct from the laboratory
- Your results will be attached as a PDF
When will I receive my test results?
- Your results will be emailed within 2-hours of testing.
- Your test results will be sent from firstname.lastname@example.org
- Please check your Junk or Spam folders.
- Your results will be emailed within 24-36 hours of testing.
- Your test results will be sent direct from the laboratory